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“[W]e have to understand where communications fell short, where recovery took too long, and what changes can be made to make our networks more resilient before the next unthinkable event occurs,” said FCC Acting Chair Jessica Rosenworcel.
“As the state moves forward with its aggressive and laudable plans to ensure all Californians have access and the means to use broadband and wireless services, we must also collaboratively discuss the quality of those services,” said Amy Yip-Kikugawa, Acting Director of the Public Advocates Office.
“The company would prefer to work with all contractors,” said Frontier technician Tom Gardella to the LA Times. “[But] the contractors aren’t as invested as the employees. We’re in it for the quality because we’re in this for the long term. They’re in it for the piece-work.”

Advances made through audio technology can improve opportunities and overcome barriers for the visually impaired.

Interpreters for the deaf can serve more clients -- if they gain access to high-speed teleconferences provided via broadband.
Broadband has allowed doctors in Georgia to save lives and minimize the potentially devastating impact of strokes on rural Georgians.
The Milwaukee public school system used the federal E-rate program to construct an advanced broadband network for its schools -- 55 of which have access to two-way video.