According to a new study by John Horrigan, the introduction of cellular hasn't eliminated either the need or desire for universal service, reliability, and connection quality.

An FCC report details a coding error that resulted in a loss of 911 service for more than 11 million people for up to six hours.

"The cell tower industry might be small, with 10,000 to 15,000 workers, but it?s quickly proving to be one of the most dangerous,? said U.S. Secretary of Labor Thomas Perez.

The Association of Flight Attendants-CWA issued the following statement regarding in-flight use of portable electronic devices.

FCC Chair Wheeler and Commissioner Clyburn issued a joint statement calling for further reform of inmate calling costs and practices.

As Amazon.com continues to expand into every conceivable area of online retailing, the company seems to have ignored the need for worker safety.

Only 19 percent of 911 dispatch centers report ?a great deal? of confidence in the location data they receive from wireless phones, according to a survey by the FineMe911 coalition.

According to The New York Times, when you call 911 on a cell phone, "... it could take another 20 to 25 seconds for the dispatcher to receive a second batch of data with the specific location... And there is always a bit of ?fuzziness? associated with your exact location."

Benton Foundation's Ted Gotsch writes this week about another principle to guide the transition to IP: Robustness and Resiliency.

Verizon had been providing a backup battery for FiOS subscribers, but starting soon, customers will have to shell out $30 for the same battery -- or get it elsewhere.