?The service quality for these customers is just not meeting our service standards for the state,? said PSC Chairwoman Audrey Zibelman. ?We have an obligation to make sure their needs are being met.?

The Rate Counsel filed a petition seeking an investigation into a threatening letter Verizon sent its customers and an appeal of another agency's decision to end state regulation of Verizon?s pricing and service.

Verizon "posted another year of consistently high operating and financial performance in 2014." But it plans to abandon its FiOS expansion, anyway.

CWA joined with dozens of other groups in a letter to the FCC, urging further federal action to end predatory prison phone rates.

Following months of service complaints and a massive phone outage, Vermont is asking for an investigation into telecom FairPoint Communications.

Although many factors go into the digital divide, it appears that the high price of U.S. broadband relegates low-income urban families to the wrong side of the tracks.

A coalition of civil rights, media justice, and labor groups applaud the FCC for further action on unfair prison phone rates.

This month, the Connecticut Public Utilities Regulatory Authority approved the Frontier Communications' $2 billion purchase of AT&T?s Connecticut wireline operations -- with conditions.

CWA has produced Stuck in the Slow Lane without FiOS for broadcast on Long Island, NY, asking that Verizon bring FiOS to the area.