?The service quality for these customers is just not meeting our service standards for the state,? said PSC Chairwoman Audrey Zibelman. ?We have an obligation to make sure their needs are being met.?
The Rate Counsel filed a petition seeking an investigation into a threatening letter Verizon sent its customers and an appeal of another agency's decision to end state regulation of Verizon?s pricing and service.
Although many factors go into the digital divide, it appears that the high price of U.S. broadband relegates low-income urban families to the wrong side of the tracks.
This month, the Connecticut Public Utilities Regulatory Authority approved the Frontier Communications' $2 billion purchase of AT&T?s Connecticut wireline operations -- with conditions.