Universality

According to Verizon?s publicly available complaint reports, Verizon missed the NYPSC benchmark for complaints every month since January 2012.
Two Massachusetts mayors have sent letters to Verizon urging the company to bring FiOS service to their communities.
A broad range of groups supported modernization of the Lifeline low-income subsidy program in comments filed in response to the Federal Communications Commission?s (FCC) proposal to update the Lifeline program to include broadband. Modernizing the program, the groups agreed, would help achieve the program?s goal of delivering modern communications services to low-income families, allowing full participation in 21st century life.
In joint comments to the FCC, CWA and the AFL-CIO supported the Commission's proposal to update the Lifeline program to include broadband and promote the affordability of broadband services to low-income families.

Not only did the story report the company?s broken promises, it questioned whether Verizon has chosen to bypass less affluent neighborhoods.

The money will help the carriers expand 10/1 Mbps broadband service to a combined 3.4 million homes and businesses in rural locations across 36 states.
Verizon today became the only major U.S. telecommunications company to turn down federal funding to build broadband in unserved, primarily rural, communities, leaving many residents in eight states and the District of Columbia without access to vital communications options. The company was offered $568 million over six years by the Federal government to bring broadband to 270,000 locations.
The interactive map, which provides a high-level overview of the current state of affairs at the intersection of broadband, connectivity, and health, is already showing some interesting findings, including relationships between illness and information.
The money will help the carrier expand 10/1 Mbps broadband service to 105,000 locations in 14 states over the next six years.
In public hearings convened by the New York Public Service Commission across the state, elected officials and community leaders sent a clear message: Verizon is leaving our communities behind.