Charter charges NY customer $9,000 to serve his home
Christian Babcock of Schuylerville, New York wanted Charter’s broadband product. Sure, Charter told him, that’ll be $9,000. If that seems unreasonable to you, it did to Christian Babcock as well. The company said that was the cost of building to Mr. Babcock, who has a nearby neighbor with Charter service, due to pole replacements. There has been no resolution. The huge charge is all the more frustrating when you recall that Charter promised NY state regulators that it would build broadband to underserved homes. The promise was in exchange for regulatory approval to buy Time Warner Cable, but apparently didn’t include Mr. Babcock.
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Link:
When you want cable Internet—but Charter wants $9,000 first (Ars Technica, Nov. 1, 2016)
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