NTIA data shows persistent digital divide among minority, low-income communities

The latest NTIA Internet Use Survey conducted in November 2019 finds that one in five Americans do not use the Internet. In addition, the survey finds a persistent digital divide for Blacks, Latinos, and AAPI communities. Blacks and Latinos were 7 percent less likely to have access to the Internet than white Americans, while AAPI communities were 4 percent less likely.

An important aspect of the digital divide is the high-cost of broadband service. The study found that low-income families continue to  use broadband services at a rate lower than higher income families.  Internet use rate for those with family incomes below $25,000 per year was 65 percent compared to 87 percent for those with family incomes of over $100,000 a year. 

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NTIA data reveal shifts in technology use, persistent digital divide (NTIA, June 10, 2020)