Open Internet rules now in effect

Open Internet rules now in effect

The Federal Communications Commission’s (FCC) Open Internet rules are now in effect. Adopted in February, thenew rules apply to both fixed and mobile broadband services, and aim to keep the Internet fast, open, and fair. In a video statement, FCC Chairman Wheeleroutlined what the new rules mean for Internet users now and moving into the future:

There is now a referee on the field to protect consumers and innovators online. Not only does that mean no blocking, no throttling, and no fast lanes – it also means vigilant oversight as the Internet continues to evolve. After a decade of debate, these rules finally provide strong safeguards for free expression and innovation on the Internet, and at the same time promote continued investment in our nation’s broadband network.

The new rules also update the Commission's complaint process, allowing consumers to send complaints about "Open Internet/Net Neutrality Issues" directly to the FCC. As Ars Technica notes:

The complaint process is the same whether you're raising a stink about an equipment or speed problem or net neutrality. You'll get a tracking number and will be able to check the status of the complaint online. An FCC consumer representative will review your complaint and may contact you to gather more information.

If the complaint is "actionable or constitute[s] a rule violation," the FCC sends the complaint to your Internet service provider, which must respond in writing within 30 days and copy you on the response.

Broadband providers have challenged the FCC’s Open Internet Order in court, objecting to the reclassification of broadband Internet access as a Title II telecommunications service. The ISPs did not challenge the FCC’s three Open Internet rules: no blocking, no throttling, no paid prioritization. The FCC’s Open Internet rules, including reclassification, are now the law, pending the Court decision.

The FCC’s Open Internet page

Chairman Wheeler on the FCC’s Open Internet Rules (YouTube, June 12, 2015)

The FCC will now take your net neutrality complaints (Ars Technica, June 12, 2015)