NYC court filings detail Verizon’s broken FiOS promises

New York City’s lawsuit against Verizon continues, as the city filed new documents detailing its case. The city argues that Verizon has an obligation based on a 2008 cable franchise agreement to “run fiber-optic cable directly in front, behind, or otherwise adjacent to every residential building in the City.” In 2008, Verizon made a commitment in the franchise agreement to bring its fiber-optic FiOS service to all of NYC by 2014.

Earlier this year, New York City sued Verizon for breaking its 2008 promise to build FiOS service to every home in the city by 2014. A city audit of Verizon’s buildout found a quarter of NYC households were unable to get FiOS service as well as “a litany of corporate incompetence,” including more than 40,000 requests for service pending, “75 percent of which have remained outstanding for 12 months or longer.” More than three years after its buildout was supposed to be completed, nearly one million NYC households still do not have access to Verizon’s FiOS service.

Links:

Memorandum of Law in Support of Plaintiff the City of New York’s Motion for Summary Judgement (Supreme Court of the State of New York, July 17, 2017)

NYC sues Verizon over broken FiOS promise (Speed Matters, Mar. 15, 2017)

Verizon breaks promise to deliver FiOS to NYC (Speed Matters, June 19, 2016)

Is NYC preparing to take legal action against Verizon? (Speed Matters, Sept. 14, 2016)

1 million NYC homes can’t get Verizon FiOS, so the city just sued Verizon (Ars Technica, Mar. 13, 2017)