Union makes significant investment in new organizing staff and resources aimed at helping technology and game workers across North America fight for better working conditions.
The New York State Call Center Jobs Act states that any call center company with 50 or more full-time or full-time equivalent workers that has taken loans, grants, or tax breaks from New York State will forfeit those benefits if they move 30% of their jobs overseas.
The two unions represent call center workers who are employed at many of the same companies or who work at vendors that handle customer service work for those companies.
“This is a big victory for over 100,000 New Mexicans who continue to rely on residential phone service, particularly in rural areas,” said Brenda Roberts, CWA District 7 Vice President. “We have seen the disastrous effects of deregulation in other states.
The state AG agreements with T-Mobile still leave large rural gaps: Florida (27 percent), Colorado (26 percent), Nevada (17 percent) and Mississippi (12 percent) will not have access to the new T-Mobile's mid-band high-speed wireless network six years after the deal closes.
“The Commission finds that robust quality of service regulation is more likely to encourage CenturyLink to maintain and repair its wireline infrastructure," said New Mexico Public Regulation Commission in its order.
