News

NABET-CWA negotiates historic $76 million back pay settlement with CNN

Union planned to picket Democratic presidential debate due to longstanding labor dispute.

CWA launches new initiative in support of organizing tech and game workers

Union makes significant investment in new organizing staff and resources aimed at helping technology and game workers across North America fight for better working conditions.

CWA praises historic passage of New York call center legislation

The New York State Call Center Jobs Act states that any call center company with 50 or more full-time or full-time equivalent workers that has taken loans, grants, or tax breaks from New York State will forfeit those benefits if they move 30% of their jobs overseas.

Making the Digital Transition an “Upgrade for All” Again

History has shown us that we cannot just trust carriers to keep their word when it comes to protecting consumers during the transition to digital, and no American deserves to be left behind in the digital era.

T-Mobile workers share concerns over T-Mobile-Sprint merger with Deutsche Telekom CEO, meet with Supervisory Board members

The letter expresses concern that the proposed T-Mobile-Sprint merger “will mean the loss of American jobs, cuts in wages and commissions, and a corresponding reduction in quality to our customers” and requests “solid and verifiable assurances that the New T-Mobile will not discard the front line workers who have made T-Mobile and Sprint so successful.”

FCC should broaden the Universal Service Fund contribution mechanism, not cap the program

“There is broad agreement that the USF programs are working, and that the Commission’s proposal risks undermining their success,” wrote Brian Thorn of CWA. “Rather than cap USF funding, the Commission should reform the outdated Universal Service Fund contribution mechanisms.”

CWA members return to work as negotiators strike new deal with AT&T Southeast

“CWA members’ spirit and solidarity over the last four days showed the company that we would not back down until they bargained with us in good faith,” said CWA District 3 Vice President Richard Honeycutt. “This was a historic strike that showed the power that working people have when they join together.”

An engineer’s view of the Department of Justice’s T-Mobile-Sprint-DISH settlement agreement

The DOJ’s solution raises as many technical questions as it answers.

US, Filipino call center workers meet in Manila, demonstrate global solidarity between unions

“We came to investigate where AT&T is sending its calls. We knew a lot were going to the Philippines. What we’ve found is that AT&T is preying on workers here. They’re getting paid less than $2/hr and don’t have basic rights,” said Natalie Santiago, Executive Vice President of CWA Local 3122 in Miami, Florida.

Workers at AT&T Southeast strike over unfair labor practices

“We entered these negotiations prepared to bargain in good faith with AT&T to address our members’ concerns and to work together to find solutions,” said CWA District 3 Vice President Richard Honeycutt. “Our talks have stalled because it has become clear that AT&T has not sent negotiators who have the power to make decisions so we can move forward toward a new contract.

NY regulators scrutinize service quality problems at Frontier

“Complaints include long repair durations and repeated out-of-service conditions, as well as Internet access and speed issues,” said Commission Chair John B. Rhodes. “Customers need the company to do better, and we will ensure that it does.”

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