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“Although the FCC Order acknowledges the merger will likely lead to store closures and job loss, the FCC fails to protect workers with employment-related conditions,” said Debbie Goldman, CWA Research and Telecommunications Policy Director.
The lawsuit undermines T-Mobile’s commitments to rural communities as it prepares to defend itself in another lawsuit by the attorneys general from the District of Columbia and 15 states challenging the proposed T-Mobile-Sprint merger.
The outage prevented hundreds of 911 calls from reaching emergency operators.
The Minnesota Office of Pipeline Safety received hundreds of complaints over the company’s failure to respond to requests to locate underground cabling.
Martin Hopkins, who worked as a Sales Solution Specialist in Lancaster, Ohio told the Columbus Dispatch about how management permitted the usage of racial slurs and jokes and accommodated customers who refused to be served by a black man.
"Our bargaining team has brought proposals to the table that will ensure that AT&T does not leave communities behind in the Southeast. Our members are prepared to do whatever it takes to support their negotiations," said CWA District 3 Vice President Richard Honeycutt.
Charter will also pay an additional $12 million to expand broadband service to more locations.
“The bipartisan list of House backers of the call center bill represent a diverse range of districts across America and viewpoints across the ideological spectrum,” said Shane Larson, Director of Legislation, Politics and International Affairs at the Communications Workers of America.
“Rather than deter misconduct, the signal here is that the fines or monetary penalties will be a fraction of what they should be,” said Sen. Richard Blumenthal.
“The USF programs were not intended to compete against each other for funding and pitting them against each other for funding does nothing to advance the goal of achieving universal service,” said the Congressional letter.
The contract also adds protections against discrimination based on marital status, sexual orientation, and gender identity and expression.