News

FCC should take action to control fraud risks in its high-cost broadband program, GAO finds

The $4.5 billion a year Universal Service Fund USF high-cost Program provides access to modern communications networks capable of providing broadband service for consumers in rural, insular, and high-cost areas.

T-Mobile must commit to respect workers' right to join a union

CWA members and other groups gathered outside the courthouse to express their concerns about the merger and show their support for the 14 state attorneys general who filed the lawsuit to block the merger.

CWA supports global day of action to stop attacks on activists in the Philippines

CWA members will participate in a global day of labor union action on December 10, International Human Rights Day, to protest the severe repression of labor union and other activists in the Philippines.

CWA: Momentum growing against T-Mobile-Sprint merger, as four additional states join onto state lawsuit

Thirteen states and the District of Columbia now signed onto antitrust complaint recognizing harms to workers, consumers, and communities across america posed by the T-Mobile-Sprint merger

New York assembly passes Call Center Jobs Act

The bill contains strong protections for call center jobs in New York, it ends tax breaks for companies that ship at least 30% of their workforce out of state, and requires state agencies to ensure that all business-related call center work is performed by companies located in New York.

Public interest organizations file FCC complaint against AT&T, Sprint, Verizon, and T-Mobile over sale of customers’ phone location data to third parties

The complaint requests that the FCC investigate violations and take enforcement action to curb improper disclosures.

CWA and other advocacy groups file amicus brief in suit against FCC ruling weakening municipal authority to manage public property

Ruling seen as giveaway to major wireless companies, harmful to efforts to close the digital divide, and protect public safety.

Comcast ordered to pay $9.1 million fine for violating Washington’s consumer protection laws

Comcast enrolled customers in its Service Protection Plan even when they explicitly rejected the offer.

CWA and 60 organizations oppose FCC proposal to cap the Universal Service Fund

The Universal Service Fund supports programs like Lifeline and the Connect America Fund to make broadband service available to all.

New federal bill would crack down on call center offshoring

The US Call Center Worker and Consumer Protection Act would ensure that taxpayer dollars are not rewarding companies that offshore their customer service work.

Nearly 1 in 5 students are without broadband access at home

An estimated 17 percent of US students do not have access to computers at home, and 18 percent do not have broadband internet access at home, AP reports.

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